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Return & Exchanges

Kiro by Kim has a 14 days return policy. Any unwanted items must be shipped within 14 days of recept. Items must be returned to use in perfect condition with tags still attached.

Returning your purchase.

1. Contact us via email at info@kirobykim.com. Please include your customer order number and which items you would like to return or exchange. Please do not return items without getting in touch first. We will send you the correct return address.

2. Place the items in the original packaging and enclave securely.

3. Ship with the courier of your choice. For your own benefit, please ensure to get a track&trace so that the carrier will redundant you in the event of theft or loss during delivery.

Please note that the cost of return delivery is your own responsibility and will not be paid for by Kiro by Kim.

Receiving your refund.

Your refund will either be credited to the original purchaser's whay of payment. Or as store credit.

With customer unique orders, production time may take longer as advertised. We do not accept cancellations if waiting times are longer than expected. We do our best to get all of your orders out to you as soon as possible. Once you place your customer unique order we don't accept cancellations because you have a charge of heart. The item can not be returned.